Terms of Service

Effective Date: October 17, 2026

Welcome to PSL Business Services, LLC. These Terms of Service govern your use of our website and the professional services we provide. By purchasing services, accepting a proposal, or engaging PSL Business Services, LLC, you agree to these terms.

1. Our Services

PSL Business Services, LLC provides business development, CRM and sales analytics, marketing design and branding, corporate event and travel planning, and administrative and virtual business support. Services are provided according to mutually agreed requirements, scope, scheduling, and availability.

2. Hourly Services and Minimum Engagement

Business Support Services are billed at $35 per hour, with a minimum initial engagement of two hours ($70). Any additional time is billed at $35 per hour unless otherwise agreed in writing. Estimates are not guarantees of total hours required.

3. Prepaid Business Support Packages

Clients may purchase a 5-Hour Business Support Package for $165 or a 10-Hour Business Support Package for $310. Package hours must be used within 45 calendar days from the purchase date. Unused hours expire after that period and do not roll over or convert to credit, except where required by applicable law. Package hours are not transferable without our written approval.

4. Scheduling and Client Responsibilities

All services are scheduled by mutual agreement and subject to availability. Purchasing a package does not guarantee immediate service or a specific appointment. Clients are responsible for supplying accurate instructions, required materials, approvals, and timely access to information necessary to perform the work. Delays in providing these items may affect project schedules.

5. Cancellations and Rescheduling

Please provide at least 24 hours’ notice when requesting to cancel or reschedule a confirmed appointment. We will make reasonable efforts to accommodate changes. Prepaid package expiration dates are not automatically extended because of cancellations or rescheduling. Any applicable charges for work already performed will be disclosed and handled under the agreed scope.

6. Refund Policy

A full refund may be requested before any work has begun. Once work begins under a prepaid package, the package becomes nonrefundable, including unused hours, except where required by applicable law. For individually quoted projects, any cancellation or refund provisions stated in the accepted proposal or agreement will apply, subject to applicable law.

7. Custom Quotes and Payments

Specialized services and projects may require a written proposal, deposit, milestone payment, or other agreed payment arrangement. Pricing and scope will be confirmed before work begins. Payments may be processed through third-party payment providers, including Stripe and PayPal.  Applicable taxes, if any, will be handled as required by law.

8. Confidentiality and Information Security

We will use reasonable care in handling confidential business information shared for the purpose of providing services. Clients should share only information necessary for the requested work and should not provide passwords or sensitive personal or financial information through unsecured communication channels. Our website data practices are described in our Privacy Policy.

9. Work Product and Third-Party Materials

Unless otherwise agreed in writing, clients may use final deliverables created specifically for them after all applicable fees are paid. Third-party software, stock assets, templates, and other licensed materials remain subject to their respective license terms. PSL Business Services, LLC retains ownership of its pre-existing tools, methods, and materials.

10. No Guarantee of Business Results

We strive to provide professional, timely, and accurate services, but we do not guarantee specific revenue, sales, marketing, or other business outcomes. Clients remain responsible for reviewing and approving final materials, business decisions, and information submitted to third parties.

11. Changes to These Terms

We may update these Terms of Service periodically. Updated terms will be posted on this page with a revised effective date. Changes will not retroactively alter an existing signed agreement without appropriate consent.

12. Contact Information

For questions about these terms, scheduling, or payments, contact:
PSL Business Services, LLC
info@pslbusinessservices.com
www.PSLBusinessServices.com